Use Humour If you want to be a leader in business, or in your community, it will be a sound investment to learn to tell appropriate stories well. A good story can help get your message across and keep your audience interested and amused. Humour depends on life experiences and these can…
Collecting DEBTS Collecting outstanding debts can be difficult and often messy. With so many people out of work this has now become a topical issue. The collection process goes through distinct stages. Put your requests in formal letters and keep hard copies. You must have procedures in place and documented so the staff…
Establishing an AUDIENCE RAPPORT To bond with an audience select a topic of great interest to them. Remember eighty percent of a presentation is in the preparation. When preparing keep in mind the fleeting nature of oral communication. Good visual aids can improve recall. Try to get…
Set high STANDARDS In business always aim to be the best. Don’t procrastinate but set high standards. Aim to give the best service at the lowest price. High-quality products and services are the results of planning, teamwork and a commitment to excellence. It’s more to do with people and their motivation than with…
VISUAL Ways People are reluctant listeners and eager lookers. Showing is more effective than telling. Visual impressions linger longer than the spoken word. A thousand spoken words are not worth one clear seeing. An audience remembers about 20% of what they hear and about 80% of what they see. That’s why you…
Retirement – Enjoy OLD-AGE Reaching old age is a privilege and much better than the alternative. Plan for long life and decide to make the most of it. It’s the time in your life to do all the things you have always wanted to do but have never had time, or the opportunity…
Get Better KNOWN In today’s business world it is often not what you know but who you know that counts the most. Networking is essential to build new business relationships, help you generate new opportunities and to gain new friends. A handful of tips to get better known * Join groups that interest…
Set Your GOALS Dream what you dare to dream. Go where you want to go. Be what you want to be. If your goal or goals are realistic enough and you are determined enough you can achieve almost anything. But you will need a plan – an action plan. An action plan is…
Edit, Edit, Edit! To be successful at work you must maintain high standards. If you want to be read you must use crisp clear and concise language. Edit, edit and edit again until you are satisfied with your message. Check for logic, continuity, long sentences, long paragraphs, incorrect grammar and spelling mistakes.…
Choosing a CAREER People entering the workforce today need a good basic education and a variety of work and social experiences. Think about what you want to do for a career and make plans to achieve your ambition with a job you enjoy. By being a generalist with a variety of skills you…
Generating NEW IDEAS New ideas are the fuel of organisations to stimulate growth, profit and survival. Commercial businesses have four main functions – production, marketing, innovation, and profit. New ideas rarely germinate with people who are scared of making mistakes. With cooperative management, enthusiastic workers and an environment contributing to…
Looking for WORK? Many people are seeking employment these days. You may have been made redundant, returning to work after raising a family or have been doing a full-time study. If you are looking for employment start by trying to build up your confidence and your self-esteem. This can be as important…
