MONEY INVESTMENTS – “The more you sow, the more you reap” Most people save for a purpose. It could be to buy a car, a house or a business but it’s usually for times when you cannot work such as in your retirement. Your retirement could cover a third of your life and…
ONLINE-MEETINGS – (repeat) One day I visited a small country museum. On the wall was an old, faded, embroidered sampler with this message. “Every meeting has four bones. There are the wish bones – the ones who wish someone else will do all the work. There are the jaw bones – who…
MEETINGS – Your reputation can depend on how well you run a meeting. Always ask yourself do you really need a meeting? If you have good communication systems in place you will need fewer meetings. Before you call a meeting answer several questions. “What type of meeting should we hold?” “What do…
MEDIA SUPPORT – Work for mutual benefit Sooner or later you will need the support of the media to get your ideas and messages to your target audiences. To get this you need to understand the role of the media and the needs of reporters. Both the print and the broadcast media are…
MEDIA INTERVIEWS – There will be times when you may need publicity for your cause or to refute a misunderstanding in a press story. To get publicity you must understand the role of the media and the needs of reporters. Both the print and the broadcast media are in the business of making profits…
MANAGING SUCCESSFULLY – Learn to ask simple questions and listen hard – especially to clients. You are only as good as the staff you recruit and train so give a high priority to these tasks – don’t delegate these roles. As a new manager, or section-leader, be prepared to ask for advice…
Managing Others – Inspiring WORKERS Before you can manage others you must learn to manage yourself. Successful management requires clarification of purpose, total commitment, and a first class team of workers. Management is all about dealing with people – picking the right people, encouraging them, delegating to them and occasionally having a frank…
LISTENING – Good listeners are popular people. You please more people by listening to them than by talking to them. You cannot listen if you are doing all the talking – and if you are not listening you are not learning. For better listening don’t talk so much and concentrate on what…
LETTERS to SELL – First you must get the attention of your reader. You must identify what they need and wants. Aim to sell benefits not products! Keep you message simple, brief and make actions required simple, easy to read and to carry out. A Handful of Tips to help you…
LETTERS TO the EDITOR – If you want to get free publicity for your idea or for an event a letter published in a newspaper, or in a magazine can give you wide publicity. A letter to the editor is a letter sent to a publication about issues of concern from its readers.…
LETTERS lll – HANDLING COMPLAINTS – Complaints are not about you but usually about your organisation, so be graceful. They should be polite and end in a friendly fashion. If you respect your client and handle a complaint honestly and fairly your business should grow. A Handful of Tips to deal with a…
LETTERS II – COLLECTING DEBTS – Collecting debts can be difficult and often messy. The collection process goes through distinct stages. Put your requests in formal letters and keep copies. The first two letters you send should politely assume the customer has overlooked payment and will pay when reminded. The third letter…
Tips for good business writing LETTERS – You can influence and motivate people with a well written letter or email message. Business letters should be well set out and free from errors. The main message should be brief and factual. The opening paragraph should quote references or previous correspondence. Use…
LECTURES lll – Learn more from listening Do you listen well to a lecture? Many people daydream and cannot remember next day what they heard at the talk they attended the previous day. A handful of tips to learn more from each lecture you listen to * Before the lecture If you…
LECTURES ll – Deliver them confidently Your introduction and your conclusion are the two most important parts of your speech. Never read them but “punch them home” with vigour and energy. Spend time to get them right during your preparation. They are so important! A handful of tips to help you relax and improve…
