Tread softly when you move into a new job. You will be watched and judged from the day you arrive. Consult staff and keep asking questions. “How can we do better?””What changes do we need to make?” A handful of tips when you become a new team-leader * Select an experienced assistant You need…
When using VISUAL-AIDS A good visual aid can save you a lot of talking. Showing is more effective than telling. There are many types of projectors and different types of visual aids. These days most presenters use laptops or tablets to project their messages. Having just attended a lecture when the guest speaker…
Overcoming a CONFLICT Your actions in resolving conflicts will demonstrate to top management how good you are as a problem-solver, negotiator and a leader. Most conflicts result from misunderstandings. Many conflicts originate from arrogance, complacency and poor communication. A good leader doesn’t try to eliminate conflicts but tries to keep them from wasting…
Become a LEADER Good leaders are always in demand for top management roles. They are not born they develop . Leadership is principally a behavioural skill and can be learnt. Leaders are recognised because their teams produce superior work and have a higher output. A handful of tips to help you become…
Training new PEOPLE – Rolling On Mentoring is a good way to train new employees. It ‘s a learning and development partnership between a trusted and experienced person and someone who wants to learn. It can be a satisfying job for an experienced worker. It can save people from making unwise decisions and expensive mistakes. …
Preparing a DISPLAY An effective display and an exhibit should arouse interest, stimulate thought and cause action. Most fail to do this. Too many displays are cluttered and contain conflicting messages. “To get attention your display must be different.” Displays and exhibits must get their messages across quickly. Displays should contain simple…
Preparing for the UNEXPECTED Every journalist wants a scoop. Scoops could threaten the business of a country or an organization. I once asked an editor of a major newspaper: “What makes a good story? “ He replied “A disaster!” Disasters make good stories.” Countries and organizations must be prepared for…
My BLOGGING REPORT – – Rolling On – Management Tip 70 My BLOGGING REPORT I have held many interesting jobs in my career from a Farm Advisor in New Zealand, a Director of a Government Ministry, a Senior University Lecturer, and a Senior Planner-Programmer for the United Nations Development Programme for Asia and the…
Improve Your COMMUNICATION SKILLS For a successful career make the effort to get along with others regardless of race or creed. Success in life usually depends on how well you communicate with others. There is nothing like a smile and the use of a few simple words of praise to please…
How to SUCCEED In my workshops, largely in Asia, I asked over 2,000 managers what makes a good employee and what makes a good manager. Here is a summary of their thoughts about the secrets to a successful and rewarding career. Success is largely based on imagination, ambition and the will to work. …
Lock-Down Tips If you don’t look after your body no one else will. This is a repeated blog to remind you of what you should be doing during this lockdown crisis. Go back to the basic skills. Watch your diet, exercise regularly and keep mentally active. “If it is to be, it’s…
PERSUASIVE -WAYS Watch out for the tricks used to make messages persuasive. Be aware of the ways used by salespeople, politicians, religious leaders and others to influence your opinions and decisions. Advertising is persuasion. And persuasion is an art. A handful of tips used to persuade people to take some form of action…
Handling COMPLAINTS Complaints should be treated as indicators of potential trouble. Welcome them. But don’t make excuses! Businesses and organisations will thrive only if customers and clients are satisfied with the services they are receiving and with the products sold. Staff should be trained to deal with complaints promptly. If complaints…
Seeking VOTES It’s that time again when candidates are out seeking your vote. How should they go about it? Many people vote for their favourite party often being influenced by tradition but that doesn’t necessarily get them the best person to represent their views. These days mass media presentations have largely replaced the…
Be a Good CHAIRPERSON Meetings are not about ideas, they are about making things happen! Your reputation can depend on how well you chair a meeting. The success of your meetings can only be judged by results. A handful of tips to help you preside over successful meetings * Plan well and prepare a…
