A Handful of Tips 87 – Instructions

A Handful of Tips 87 – Instructions


The five best tips for giving instructions

Your directives can be in the form of commands, demands, requests or suggestions.

If you are giving orders make sure they are clear, concise and complete.

1. Be precise and definite about what has to be done

Explain reasons for the changes and assign a priority to the new task.

Verbal instructions should be reinforced with written orders.

They should be simple, precise and unambiguous.

If there are language problems with any workers make sure instructions are given in their language as well as in English.

2. Set prescribed standards

State, illustrate or demonstrate the results you expect.

If necessary set deadlines.

3. Ask questions to clarify proposed actions 

Make sure the employees fully understand what changes are needed.

Encourage them to ask questions and, in turn, ask them questions to see if they have understood correctly.

4. Make them or their team accountable for the task

Respect their dignity and do not talk down to them.

5. Periodically check that the instructions are being carried out to the prescribed standards

-Geoffrey  

“An organisation’s effectiveness depends on clarity of purpose, clearly conveyed to the team who fully understand what is expected.”

SOURCE“Secrets for Success” Moss Associates Ltd, New Zealand and Cengage Learning Asia. Also available as an e-book from Amazon.com.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s