The Best Handful of Tips 63 –
Improve Your Working Relationships
To be a good leader at work you need to possess the three ‘h’s’, humanity, humility and humour.” A good working relationship with colleagues is vital for a successful business.
High-performance organisations have moved beyond autocratic leadership styles into cooperative approaches where management and staff share their visions and work together.
The five best tips to improve your relationships with your colleagues
The “golden rule” is the key to leadership success
“Do unto others as you would have them do unto you.” Try treating people the way you would like to be treated if you were in their shoes.
Care for your colleagues with respect, be sincere and show tolerance and patience if they make mistakes.
Lead by example
People pay more attention to what you do than what your say.
Set a good example in your work and play and do what you say you will do and always be honest. Try to keep your social and business relationships separate. Don’t talk shop all the time.
Don’t be in a hurry. Make time to chat to people, face to face. Go for a coffee with them and forget business for a while. Avoid gossiping. Try to find out their interests. Ask questions and try not to interrupt them and listen with care. “What are your interests?”Have you any hobbies?” “Have you a partner and a family?” “Where do you live?”
Make the time to understand colleagues and consider their welfare
People don’t care how much you know, until they know how much you care.
Empathise with people in difficult times. Be compassionate and tolerant when things go wrong. Try to understand the problems and the pain of others.
Show compassion in difficult times and offer help when needed. At times just be considerate and forget the rules.
Encourage and support people
A good work leader inspires and motivates people to go beyond what they thought they could accomplish. But make time to chat, understand, encourage and praise them. Be considerate to their needs, their wants and their problems.
If you give people support and encouragement they will often perform at a higher level than everyone thought possible.
“Good leaders can be recognised because their people give superior performances.”
SOURCE: “Secrets for New Managers”. A collection of guidelines and helpful advice.” 234p. Published by Moss Associates Ltd and Cengage Learning Asia. (Many of the articles in this book first appeared in the Singapore Institute of Management’s bi-monthly magazine “Today’s Manager”)Also available as an e-book from Amazon.com and from the VitalSource Bookshelf.