The Best Handful of Tips 84 – Negotiate Successfully:
If you are tolerant in one moment of anger, it will save you many days of regret so plan your negotiation strategy with care.
The five best tips to reach an agreement between conflicting groups
Plan your strategy
Set down what you hope to achieve.
Write down your goal and your final fallback position.
Look at things from the other side’s point of view
Write down what you think is their bottom line.
Seek information by questioning to clarify issues.
Look for any unspoken problems, such as people, their personalities and their attitudes.
Focus on the oppositions pressure points.
Question, shut up and listen hard.
Look for options where there are mutual gains
Consider the economics of the various solutions.
Focus on mutual interests and benefits, not on non-negotiable positions.
To gain something be prepared to give something
Be prepared to make concessions.
Those who agree in principle have little intention of putting it into practice.
A verbal agreement isn’t ‘worth the paper it’s written on’. Always aim for a written agreement or an acceptance if possible.
Be polite and ethical
Never lose your temper under any circumstances.
When you cannot make progress adjourn, rethink and plan your strategy for the future. Try, try and try again. Be willing to walk away if necessary and prepare for another day.
Always express appreciation for the other side’s time and efforts.
“You only fail when you give up.”
SOURCE: “Secrets for Success. This book could change your life”. First published by Moss Associates Ltd New Zealand and later by Cengage Learning Asia. Also available as an e-book at Amazon.com.