Rolling On – A Handful of Tips 10 – COACHING WAYS :
Coaching develops people. Coaching is unlocking a person’s potential, be it in sport, or at work.
Staff selection only identifies possible potential. That potential still needs to be developed.
Correcting bad habits is harder than learning new routines, that’s where coaching becomes important.
Good questioning and listening skills are essential to establish a strong empathy right from the start of coaching.
On the job training is best and coaching and experience is the best teacher.
The five best coaching tips
First establish a rapport
Good coaches establish an early trust and a rapport with the people being instructed.
Get them involved in their learning right from the start.
Make sure they fully understand what is expected of them and explain the possible rewards for their achievements.
Arrange for systematic coaching
Arrange for systematic on-the-job coaching. Have an agreed goal for each session. Try to guide conversations through good open-ended questions. Asking good challenging questions are important!
Challenge people you are coaching with graduated step-by-step experiences to build their confidence.
Use different training ways to make coaching more interesting.
Try to make training fun and enjoyable. We learn best we are challenged to perform and we are enjoying our role.
Feedback is the key to improvement
Give regular feedback and helpful constructive reports on progress. Be positive and supportive.
Reward effort and achievements
Give praise when warranted. By praising good work you encourage people to improve.
It can be an incentive if you give small rewards when each step has been completed satisfactorily.
New skills must be practised
As soon as possible make use of the new skills learned. People become frustrated if the new skills are not used to the advantage of the organisation or the learner.
Encourage with praise, build confidence with graduated experiences. Give honest and constructive feedback.
Increased business profits are the rewards of sound coaching.
Remember if at first you don’t succeed, try doing what your coach suggested you do.
“A good coach gives corrections without causing resentment.”
SOURCE: “Training Secrets. Helping adults learn” 190p., Moss Associates. Ltd, New Zealand and Cengage Learning Asia, Singapore. Also available as an e-book from Amazon.com. Learn 49 ways to train and how to assess and improve your own training skills.