BECOME A DELEGATOR
The most important skill you can master is the art of delegation.
The ability to delegate is a mark of a good leader. It is the key to management – a good leader is a good delegator and a good facilitator. Good delegators are always in demand for top management jobs.
The best leaders pick good people to do what wants to be done, and have enough sense and restraint to keep from meddling while they do it. (Tell people what you want done, by when, and leave them to it.)
Delegated challenging assignments are a good way to develop and select people for advancement .
If you delegate some of your time-consuming activities you will have more time for priority work, such as talking to staff and to clients.
If you feel unable to delegate you’ve probably got the wrong team about you so start replacing and recruiting.
The five best tips on how to delegate work
* List your activities and tasks and mark the ones you don’t really need to do
What are your essential jobs?
Which jobs are enjoyable but not absolutely essential?
Which jobs take too much of your time?
Which ones could you delegate?
* Choose the best person for the job
First analyse the task or tasks.
Which member of your team is best qualified for the job? Can they be relieved of some of their duties by sub-delegating? Will they benefit from the experience?
Will it enrich their work and stimulate production?
Select the most suitable person. (Delegate to busy people – the others haven’t the time.)
* Promote the task
First highlight the challenges. Express your faith in the person’s ability to rise to the challenge of the new task.
Tell them how the experience will benefit them.
* Set clear performance standards
Discuss guidelines. (If necessary, supply a model against which they can measure their performance.) Give them time to think about the task and ask questions.
* Keep the lines of communication open
Make sure they know you are always available to help if problems arise they cannot solve. Encourage them to try to solve all problems first.
Encourage feedback, and negotiate dates for regular progress reports.
Tell people what you want done, by when, and leave them to it. Delegation means delegating responsibility, authority and accountability.
“Do it, dump it or delegate it.”
Source: “The Daily Tonic”. A free download from http://www.mossassociates.co.nz.
“Revitalise Your Business. Guidelines for new leader-managers” and “Secrets for New Managers”, first published by Moss Associates Ltd, New Zealand. “Business Secrets” and “Secrets for New Managers” published by Cengage Learning Asia and available as e-books from Amazon.com and VitalSource Bookshelf.